Thought Leadership

What Does Digital Transformation Really Mean?

The Insurance industry has been under a great deal of transformative pressure lately, primarily in how we deliver our products and services to our customers and distribution partners. In that context, there has been a rash of buzzwords floating around the industry, with new ones added seemingly-daily. One of those buzzwords has become especially common as the world suddenly had to find ways to work remotely, and that’s Digital Transformation.

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COVID-19’s Impact on Auto Premium

The COVID-19 pandemic has meant people are driving less, leading to loss ratios improving dramatically in the short-term. Will it also drive a reduction in car ownership in the long-term?

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Outlook for Travel-Exposed Lines

Many industries are obviously going to see economic stagnation or contraction due to the COVID-19 pandemic. And many will recover over time – how much time is unclear and will vary

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Disruption in the Early 2000s

Early in my career in Insurance, I got exposure to this new(ish) thing called “The Internet” that was threatening how we had always done business. To give you a sense

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